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Privacy Policy

 

1. Scope of Use

This Privacy Policy applies to the collection, storage, and processing of personal information when you use services on the Zenizenta (hereinafter referred to as “we”) online store. Any data generated from browsing products, placing orders, or using other online features is protected under this policy. This policy does not apply to situations outside the control of this online store.

2. Methods of Information Collection

When you access and use our website, we may collect the following information:

  • Information you voluntarily provide, such as your name, address, and contact details when placing an order

  • Information automatically generated by the system, such as access logs, device details, and browsing activity

  • Data collected through Cookies or similar technologies, used to maintain website functionality and optimize user experience

3. Purposes of Information Use

We use personal information only within lawful and necessary limits for the following purposes:

  • Processing orders, arranging delivery, and providing after-sales support

  • Responding to your inquiries and requests

  • Improving website functions and enhancing user experience

  • Supporting daily operations, management, and security maintenance

Without your authorization, personal information will not be used for other purposes or improperly shared.

4. Cookies and Data Storage

With your consent, we use Cookies to store necessary data that supports website functionality. Cookies help remember your preferences, provide a smoother browsing experience, and collect visit statistics. You may manage or withdraw your consent to Cookies at any time through your browser settings.

5. User Rights

You have full rights regarding your personal information, including:

  • Requesting access to the information we hold about you

  • Correcting or updating inaccurate information

  • Requesting deletion of information or restricting certain data processing

  • Withdrawing previously granted consent at any time

Withdrawal of consent does not affect any processing already carried out on a lawful basis prior to the withdrawal.

6. Legal Basis for Data Processing

When processing your personal information, we follow the principles of the GDPR policy and rely on the following lawful bases:

  • Performance of a contract: to complete orders and provide the services you have purchased

  • Explicit consent: for newsletter subscriptions or marketing-related communications

  • Compliance with legal obligations: to meet tax, accounting, and regulatory requirements

  • Legitimate interests: to protect website security, improve user experience, and prevent fraudulent activities

7. Contact Us

Contact Address: 660 S MONACO PKWY, DENVER, CO 80224, US
Customer Service Phone: +1 (719) 673-3815
Customer Service Email: client@zenizenta.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:00–18:00 (Australian Eastern Standard Time, AEST)